Customer Service Excellence
Date: 22 April, 2025
Venue: Online
Delegate Rate: £345.00
This Master Class (delivered as two, half-day ‘live & online’ training sessions – see dates below) is designed for everybody in the business who have contact with customers…those people who need to polish their interpersonal and communication sk...
View CourseCoaching Skills for Managers
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
This Master Class is designed for managers, executives, team leaders and anybody wishing to create a supportive environment and coach their team more effectively.
Coaching is one of the most effective methods of enhancing performance. It involves del...
View CourseCreative & Innovative Thinking
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
The ‘Creative & Innovative Thinking’ Master Class (currently delivered as two, half-day ‘live & online’ virtual training sessions) is aimed at individuals, groups and teams that have the challenge of how to be constructive and creat...
View CourseEffective Teamwork
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
This Master Class is aimed at everybody within an organisation who need to improve their working relationships with all of their colleagues and by doing so gain a thorough understanding of the impact this will have on customer satisfaction and loyalty.
...
View CourseHow to Sell at Trade Shows & Exhibitions
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
This Master Class is for sales managers, sales directors, salespeople and anybody else who is involved in the planning and manning of the trade exhibition stand.
Whether you are a small, medium-sized or large business, there is still...
View CourseLeadership & Teambuilding
Date: Call For Info
Venue: Call For Info
Delegate Rate: £295.00
This Master Class is aimed at all managers and supervisors within the business who wish to develop and enhance their leadership and team building skills.
Modern performance management centres on ‘achieving results through other people’. As such, ...
View CoursePersonal Organisation and Time Management
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
This Master Class is aimed at anyone at any level within the organisation who wish to gain control of their working life in an environment of ever increasing demands and pressures.
‘Effective’ personal organisation and time management skills are ...
View CoursePractical Marketing
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
This Master Class is aimed at sales and marketing, directors, sales managers or senior sales people who require a practical understanding of marketing and who would like to get more out of their marketing budget.
The Master Class in ...
View CourseStrategic Purchasing for Key Account Managers
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
Master Class is designed for senior sales professionals and key account sales managers who are responsible for developing key account relationships.
This Master Class focuses on the increasingly important role that strategic purchasing now plays in m...
View CourseStress Management
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
This Master Class is aimed at those people who wish to better manage the pressures they face at work and also for managers who have responsibility to help staff recognise and cope with increasing levels of individual stress.
...
View CourseThe Senior Management Programme
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
(Three day programme – each day conducted approximately 8 weeks apart).
The programme is designed for area, regional or national sales & marketing managers and directors who have to get the best out of their sales people and keep the team at pe...
View CourseTrain the Trainer
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
This Master Class is aimed at both new and experienced trainers from any discipline who wish to understand more about the training role and how to maximise the potential for learning with a group.
With business and organisation needs constantly chang...
View Course5-Day Leadership Development Master Class
Date: 10 September, 2024
Venue: Warrington
Delegate Rate: £1625.00
‘Inspirational and effective’ leadership is one of the most influential and critical elements for an organisation of any type to thrive and expand its operations and it must therefore make good leadership a top priority.
This highly interactive 5...
View CourseEffective Recruitment & Selection
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
This open Master Class is aimed at all managers and supervisors within the business who are responsible for interviewing and appointing staff, and want to minimise the risk of getting it wrong.
Very few managers know how to tell the difference betwee...
View CourseInspirational Leadership Skills
Date: 1 July, 2025
Venue: Online
Delegate Rate: £395.00
This Master Class (delivered as two, half-day ‘live & online’ training sessions – see dates below) is designed for senior and middle-level managers and supervisors from any function within the organisation. The Master Class enables leaders and man...
View CourseSales Management
Date: 1 July, 2025
Venue: Online
Delegate Rate: £395.00
This Master Class (delivered as two, half-day ‘live & online’ training sessions – see dates below) is designed for both new and experienced Area, Regional or National Sales Managers and Sales Directors who have to get the best out of today’s sal...
View Course3-Day Sales Foundation Programme
Date: 12 February, 2025
Venue: Online
Delegate Rate: £975.00
This state-of-the-art 3-day sales foundation programme (delivered as six, half-day ‘live & online’ training sessions – see dates below) is aimed at newly appointed salespeople from any sales background or those with limited training or experience,...
View CourseCommunication Excellence
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
This Master Class is suitable for Managers, Supervisors, Salespeople & Customer Service Staff; in fact anyone that needs to improve their communication skills with customers or work colleagues.
Communicating effectively helps you to motivate o...
View CourseFinance for Non-Financial Managers
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
This Master Class is for all levels of sales people, sales managers and key account managers who need to gain a better understanding of the financial implications of their day to day business decisions.
This Master Class shows delegates their essenti...
View CourseKey Account Management
Date: 26 November, 2024
Venue: Online
Delegate Rate: £375.00
This Master Class (delivered as two, half-day ‘live & online’ training sessions – see dates below) is designed for National and Key Account sales people who are responsible for winning, developing and retaining high value customers.
...
View CourseNegotiating and Closing
Date: 19 November, 2024
Venue: Online
Delegate Rate: £375.00
This powerful and state of the art negotiation skills Master Class (delivered as two, half-day ‘live & online’ training sessions – see dates below) is designed for salespeople, sales managers, key account managers and any other business executive ...
View CoursePerformance Psychology for Sales Success
Date: Call For Info
Venue: Call For Info
Delegate Rate: £375.00
This Master Class (delivered as two, half-day ‘live & online’ virtual training sessions – see dates below) is designed for experienced field salespeople, internal tele-sales people, key account managers, sales managers and directors. This Master C...
View CoursePresentation Skills
Date: 19 May, 2025
Venue: Online
Delegate Rate: £375.00
This Master Class is designed for field salespeople, key account managers, sales managers and directors who have to make presentations about products, services, concepts and other business-related subject areas to audiences large and small. It is al...
View CoursePresenting & Selling Online
Date: 19 May, 2025
Venue: Online
Delegate Rate: £375.00
This Master Class (delivered as two, half-day ‘live & online’ training sessions – see dates below) is aimed at anybody that has a need to conduct online presentations about products, services and any other busine...
View CourseProfessional Tele-Selling
Date: 12 February, 2025
Venue: Online
Delegate Rate: £345.00
This Master Class (delivered as two, half-day ‘live & online’ training sessions – see dates below) focuses on the environment in which the internal salesperson works – the need for concentration, the need for the right atm...
View CourseProspecting Using Social Media
Date: 28 October, 2024
Venue: Online
Delegate Rate: £195.00
This half-day ‘live & online’ virtual Master Class is designed for field salespeople, marketing managers/executives, sales managers, business owners, business development managers, and sales office personnel who want to use Social Media to generate ...
View CourseQuoting to Win (Developing & Presenting Winning Sales Proposals)
Date: 4 March, 2025
Venue: Online
Delegate Rate: £375.00
This Master Class (delivered as two, half-day ‘live & online’ training sessions – see dates below) is for everybody involved in preparing and presenting written quotations – the managers with overall responsibility, salespeople who deal face to ...
View CourseSales Forecasting & Pipeline Management
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
The Sales Forecasting & Pipeline Management Master Class is aimed at Sales Directors and Managers, Key Account Sales Managers and all other Salespeople who need to improve how they manage their sales pipeline and improve the accuracy of their sales f...
View CourseSelling – The Essentials for Success
Date: 12 February, 2025
Venue: Online
Delegate Rate: £375.00
This state-of-the-art Master Class (delivered as two, half-day ‘live & online’ training sessions – see dates below) is designed for both new and experienced field salespeople selling either products or services and who are responsible for winning ...
View CourseStrategic Selling
Date: Call For Info
Venue: Call For Info
Delegate Rate: Call For Info
The Strategic Selling Master Class is aimed at Sales Directors/Managers, National, International and Key/Major Account Sales people who are responsible for winning, developing and keeping high value customers.
This programme helps to develop a str...
View CourseWinning Appointments
Date: 3 February, 2025
Venue: Online
Delegate Rate: £345.00
This Master Class (currently delivered as two, half-day ‘live & online’ training sessions – see dates below) is designed for external field salespeople who need to develop their prospecting technique and improve their success ratio when using the ...
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