Customer Service Courses

This Master Class (delivered as two, half-day ‘live & online’ training sessions – see dates below) is designed for everybody in the business who have contact with customers…those people who need to polish their interpersonal and communication sk...

This Master Class is suitable for Managers, Supervisors, Salespeople & Customer Service Staff; in fact anyone that needs to improve their communication skills with customers or work colleagues. Communicating effectively helps you to motivate o...

This Master Class (delivered as two, half-day ‘live & online’ training sessions – see dates below) focuses on the environment in which the internal salesperson works – the need for concentration, the need for the right atm...