Delegate Testimonials
“The Master Class was extremely useful because it helped me evaluate my skills as well as notice things that I didn’t realise such as the different types of people and the varying different approaches required. The part I found most useful was how to structure a negotiation to understand what to give a client and what to ask for in return. I would most certainly attend another Xel Training course as this one was convenient, eye-opening and enjoyable and I gained priceless knowledge from the course.”
(MG – Locators Ltd)
“The course was extremely useful because I found that I was able to take a lot of learning points away due to the amount of interaction and tasks within the group…I find it easier to learn this way. The parts I found most useful was learning about VALS…what signs to look out for to establish the type of person the prospect/customer is, understanding buying signals and using the ‘LIM’ list. I hope to do more courses with Xel in the future as this one has been really beneficial to me in what is essentially a new role although I have been in it for 18 months now.”
(ZC – JD (UK) Ltd)
“The programme was extremely useful as I am new to this profession and found the frameworks and contexts very beneficial as it provided me with the tools to do my day job. The parts I found most useful was the ‘LIM’s and the realisation that previous skills learnt in the military are very transferrable. In summary, as someone completely new to this field, the training was very useful and has provided me with frameworks for processes and procedures when dealing more effectively with customers.”
(MD – Teledyne Defence & Space)
“I really enjoyed the course as it was really well delivered and very inciteful. The course is making me think about my approach with customers and is aiding with the development of my sales and negotiation skills. The idea of using tradeables (variables) within negotiation is very interesting and useful and will most definitely help me with future contract negotiations. Also the importance of preparation and the six step process will greatly assist me.”
(CB – Christeyns Food Hygiene)
